We offer our clients a range of contract proposals to suit individual needs

Mason Technology provide a wide range of Service Contracts depending on customer requirements.  These range from Premium Cover to Calibration only.  We can mix and match various options to meet our customer needs, Preventative Maintenance parts can be added for scheduled services, Performance Qualification or Performance Validation can also be included in our contract offerings.

SERVICE CONTRACT OPTIONS AVAILABLE:

 Premium

  • Preventative maintenance service

  • Routine service parts included (When specified)

  • Breakdown call out and labour

  • Breakdown parts included

  • Post service qualification (PQ/PC upon request)

  • Phone and email technical support

  • Priority breakdown response

  • Discounted PM and repair parts

  • Discounted Callout and labour rates

  • Electronic service reports

Partial

  • Preventative maintenance service

  • Routine service parts included (When specified)

  • Breakdown call out and labour

  • Post service qualification (PQ/PC upon request)

  • Phone and email technical support

  • Priority breakdown response

  • Discounted PM and repair parts

  • Discounted Callout and labour rates

  • Electronic service reports

Preventative Maintenance

  • Preventative maintenance service

  • Routine service parts included (When specified)

  • Post service qualification (PQ/PC upon request)

  • Phone and email technical support

  • Discounted PM and repair parts

  • Discounted Callout and labour rates

  • Electronic service reports

  • All Mason Technology Service Engineers are manufacturer trained and certified.
  • Service contracts are flexible and can be tailored to suit customer requirements.

For more information on how Mason Technology can help to create a contract that is suitable to your needs contact us today!

Key Suppliers:

Azure Biosystems
BioTek
Buchi Switzerland
DeNovix
Eppendorf
Faster
Lauda
Memmert - experts in thermostatics
Mettler Toledo
Olympus
Shimandzu - Excellence in Science

Supplier of top quality industrial and scientific equipment for over 230 years!


REQUEST A CALL BACK

We use cookies to improve our services and to enhance your browsing experience. Your continued browsing will mean that you accept the use of cookies. Click here to view our Cookie Policy

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close